Support
Questions, a problem, or a bug in Shelfie? Write to us and we will reply as soon as possible.
Contact
Email: bidzardie@gmail.com
If possible, please include: device (iPhone model), iOS version, app version, and a short screenshot.
Frequently Asked Questions (FAQ)
What is PAO?
Period after opening. On the back or bottom of the packaging you will find a small open jar symbol with a number and the letter M, such as 12M. That product lasts twelve months after you open it.
How does Shelfie calculate the expiry date?
Shelfie adds the PAO in months to the day you opened the product. If the packaging carries a fixed expiry date, you can enter it manually instead. A date you set yourself always takes priority.
Do I need an account?
No. Shelfie has no sign up and no login. All products and photos are stored locally on your iPhone.
Does Shelfie work offline?
Yes. The app needs no internet connection. Only buying Shelfie Pro requires a connection to the App Store.
How do I report a bug?
Send us an email with a screenshot, a short description of what happened, and your device info (iPhone model and iOS version).
Reminders are not arriving
Reminders are local notifications. First check Settings → Shelfie → Notifications and make sure notifications are allowed.
Shelfie reminds you seven days before the expiry date and again on the day itself, both at 10:00. If both moments are already in the past there is nothing left to schedule, and the app tells you so when you turn the switch on.
Reminders also need an expiry date. Without a PAO or a date of your own, the switch stays disabled.
In the app's Settings screen, the Reminders card shows how many notifications are currently scheduled.
Camera and photos
Shelfie uses the camera only to photograph your own products. You can also pick an existing photo from your library instead.
If the camera does not work, go to Settings → Shelfie → Camera and enable access.
Photos are downscaled and saved in the app's own storage on your iPhone. They are not added to your photo library and are never uploaded anywhere.
Shelfie Pro and purchases
For free you can track up to five products, with photos, categories, and reminders included. Shelfie Pro is a one time purchase that unlocks unlimited products, the My Shelf display, and favourites with ratings. It is not a subscription.
New iPhone, or reinstalled the app? Open the paywall or the app's Settings and tap Restore Purchase. You need to be signed in with the same Apple Account you bought it with.
Refunds are handled by Apple, not by us. Use reportaproblem.apple.com for that.
Deleting your data
Delete a single product from its detail page. That also removes its photo and any scheduled reminders.
In Settings you can remove unused photos under Storage, or use Delete Everything to clear your whole collection. Neither can be undone.
Deleting the app removes every product and photo with it, since nothing is stored outside your device.
Privacy
Shelfie collects no personal data, has no account, and has no server. Product photos, dates, and ratings stay entirely on your iPhone.
Updated
Updated: 2026-08-07